At Kizworld.vn, we are committed to providing our customers with a seamless and satisfactory shopping experience. As part of this commitment, we have developed a comprehensive returns policy to ensure that our customers can easily and conveniently return any items they are not satisfied with.
You may return any item purchased from Kizworld.vn within 30 days of delivery, provided that the item is in its original condition, with all tags and packaging intact. Products that have been used, altered, or damaged are not eligible for return.
To initiate a return, please contact our customer service team at [email protected] or by calling 1-431-393-1957 x92509. Our team will provide you with a return authorization number and instructions on how to package and ship the item back to us. Once we receive the item, we will process your refund within 7-10 business days.
Upon receipt of the returned item, we will issue a full refund of the purchase price, excluding any shipping and handling fees. Refunds will be processed to the original payment method used at the time of purchase.
Please note that certain items, such as personalized or custom-made products, may not be eligible for return. Additionally, we reserve the right to refuse returns or exchanges if the item has been damaged or used in a way that is not consistent with its intended use.
If you have any questions or concerns regarding our returns policy, please don't hesitate to contact our customer service team at [email protected] or by calling 1-431-393-1957 x92509. We are here to assist you and ensure a positive shopping experience.
